Our Privacy Policy
This privacy policy explains how we use the personal data we collect from you when you visit Echo and join a call.
Your Data
What data do we collect?
We collect data from you when you visit our website or register to use the Echo and gather data when you participate in the our introductory and group calls.
When registering to use Echo you will be asked to enter your name and university e-mail address. You may, however, browse the website without registering. Your provided e-mail address will be verified once you respond to our outreach email upon registering.
When you visit the website or register, we record the general area from which the site was visited . We also may retain server logs which include the IP address of every request to our server.
In our introductory calls we note down details including but not limited to your name, age, reasons for joining, interests, and goals. We may keep these to understand if we are meeting your needs and to customise the Echo experience.
How do we store your data?
We securely store your data on servers in the United States (US) as Squarespace is our host. Any other information collected on call would be stored on our servers and storage devices in the United Kingdom (UK).
What do we use your data for?
Any of the data we collect from you may be used in one of the following ways:
To personalise your experience — your information helps us to better respond to your individual needs.
To improve our community — we continually strive to improve our community offerings based on the information and feedback we receive from you.
To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to groups or respond to inquiries, and/or other requests or questions.
Your Rights
The right to access:
You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to erasure:
You have the right to request that we erase your personal data, under certain conditions.
The right to rectification:
You have the right to request that we correct any information about you that you believe is inaccurate. You also have the right to request us to complete any information you believe is incomplete.
The right to restrict processing:
You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability:
You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. To protect everyone's privacy, please don't record any part of our conversations.
Cookies
Definition
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognise your browser and, if you have a registered account, associate it with your registered account.
How we use cookies
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
All of the cookies set by us are essential to operation of the site. By agreeing to this privacy policy you are consenting to these cookies being set.
Third-party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information
This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party Products
We may include or offer third party products or services on our site
Occasionally, at our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Consent
Your consent
Before using Echo, you must give your consent to this privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Last update
This document was last updated on 12 November 2024.